FAQ

Hotel Villa Santa Margherita is located just outside Cortona’s historic centre, at Viale Cesare Battisti 17.

No, the hotel can be reached by car without entering the ZTL.

Piazza Garibaldi is about 400 metres away, a 5–10 minute walk.

Yes, squares, museums, restaurants and shops are within walking distance.

Yes, the first section is uphill, as is common in Cortona.

 Yes, we have private on-site outdoor parking, unattended and by reservation.

Car parking costs €10.00 per night, unless otherwise agreed for longer stays.

Some free public spaces are available nearby, but availability cannot be guaranteed.

Only if reserved and confirmed by the hotel. Spaces are limited.

 Yes, by reservation. Motorcycle parking is outdoors and costs €5.00 per night.

No, it is outdoors. The gate is closed at night.

Yes. You may use the hotel driveway to unload your luggage. Please do not stop in the numbered parking spaces or in the small parking area near the first gate, as these are not reserved for hotel guests. If in doubt, please ring the bell or contact us and we will show you where to stop.

The nearest stations are Camucia-Cortona, about 5 km from the hotel, and Terontola-Cortona, which is farther away. From both stations, you can reach us by taxi or bus. When possible, we recommend Camucia-Cortona as it is the closest and most convenient option.

You can check connections on the Trenitalia website or app by selecting Cortona Piazza Garibaldi or Cortona Piazzale del Mercato as your destination. When available, the system will also show bus connections from the railway station.

Yes. The line operated with smaller buses, often referred to as shuttle buses, goes to Piazza Garibaldi and stops in Viale Cesare Battisti, right in front of the hotel. There is also another line arriving at Piazzale del Mercato, which is farther from the hotel but can be a useful alternative at certain times.

Camucia-Cortona railway station is about 5 km from the hotel. On foot, it takes approximately 45–60 minutes and the route is uphill, so we recommend reaching us by taxi or bus.

We do not provide the service directly, but we can help you contact local providers.

Check-in is available from 2:00 pm to 8:00 pm.

Check-out is by 10:00 am.

Early access to the room must be arranged with us, but it cannot be confirmed until the day before arrival, as it depends on how many rooms need to be prepared. When possible, we can consider luggage storage.

Luggage storage before check-in time must be arranged with the hotel. Please let us know your expected arrival time: we will be able to confirm availability the day before, depending on staff organisation.

If you have already reserved a space in our parking area, you may ask to use it before 2:00 pm. However, we cannot confirm this immediately, as it depends on space availability and staff presence for access. Please let us know your arrival time; confirmation can be given the day before.

Yes. After check-in, you can return independently during your stay, with no time restrictions. We will provide all the necessary information upon arrival.

Arrivals after 8:00 pm must be requested in advance and are possible only depending on staff availability. We cannot always guarantee them and, in any case, arrivals after 11:00 pm are not possible.

We offer single rooms, standard double rooms, superior double rooms, standard triple rooms, superior triple rooms, quadruple rooms and accessible rooms for guests with reduced mobility.

Superior rooms differ from standard rooms thanks to their panoramic view over the Valdichiana. All rooms offer the same main facilities, such as private bathroom, air conditioning, Wi-Fi, TV, safe and mini-fridge.

Yes, all rooms have a private bathroom with shower.

Yes, rooms are equipped with air conditioning

Yes. Wi-Fi is free and available both in the rooms and in the hotel’s common areas.

Yes, the hotel has a lift, accessible from the reception floor.

Yes. For specific accessibility needs, a ground-floor service entrance can be used. This access must be requested and arranged with the hotel before arrival, so that the necessary assistance can be organised.

Yes, triple and quadruple rooms are suitable for families or small groups.

Yes, children up to 2 years old can stay free in a cot, subject to availability.

We do not provide traditional extra beds. However, some quadruple rooms have an armchair bed that can become a fifth sleeping place. This option cannot be booked directly on the website: please contact the hotel to check availability and conditions.

Yes, children of all ages are welcome.

Yes, breakfast is always included in your stay.

Breakfast is normally served from 8:00 am to 9:30 am.

Yes, on request and with advance notice.

Yes, gluten-free products are available. Please inform us before arrival.

The hotel does not have a restaurant open to the public and does not offer an à la carte service. For groups or specific requests, dinners can be arranged by reservation with a set menu agreed in advance.

Yes, we welcome small and medium-sized dogs, subject to hotel confirmation. Some rules apply: dogs must not be left alone in the room, they are not allowed in the breakfast room, and a final-cleaning supplement applies.

A €20 final-cleaning supplement applies.

No, dogs must not be left alone in the room.

No, dogs are not allowed in the breakfast room. When the weather allows, breakfast can be enjoyed on the terrace; however, there is no table service there, so guests should help themselves at the buffet.

This must be checked case by case, depending on the room and availability.

Usually yes, but this must be checked according to the number of bikes and the stay dates.

Yes, the terrace overlooks the Valdichiana and towards Lake Trasimeno.

Yes. From our panoramic terrace, you can admire the Valdichiana at the most enchanting time of day, when the evening light transforms the colours of the landscape.

Yes, that is one of our strengths: close to the centre, but away from the busiest streets.

Yes, if you reserve parking, you can explore Cortona on foot and use the car only for excursions.

Yes, we will be happy to suggest itineraries, experiences and places to discover during your stay.